Just because we have finished building your home doesn’t mean we don’t care about maintaining the quality of it. If you find a defect within the first year of your occupancy, please let us know by submitting a warranty claim and we will get it fixed as soon as possible. All warranty claims must include a photo of the issue.
View Our Warranty Policy
After 30 days of occupancy, we will remind you to submit a warranty claim if you find any defects in your new home. This first month allows you to find any areas of your home that need attention. After 11 months of occupancy, we will follow up with any outstanding warranty items you may have. Unless there is an emergency, please refrain from submitting claims after one year of occupancy.
Submit a Warranty Claim
Our homeowner care team is dedicated to providing you outstanding care and service for maintaining your Alturas home. If you have specific questions about how to keep your home in the best shape possible, please don’t hesitate to reach out to us and we will connect you with our expert team.
Meet Our Care Team